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Makings of a boss

In his latest book Jack Welch claims to tells us ,"Straight from the Gut",how to be a successful CEO. But do business autobiographies really offer any useful advice for managers?

On John Kay’s Bookshelf – Archive page

Books that John has reviewed in the past...

The customer knows best

The management of public services is a key issue for the next five years. The process of re-appointing Tony Blair as Britain's CEO gives some pointers to how it should be done.

Shock of the new

Not all business strategy problems have answers, including those of BT, as Sir Christopher Bland will find when he takes over.

High street homilies

As Marks and Spencer goes "back to basics", its story is a paradigm of what happened to British business in the last decade. Was the company's problem that it changed too little - or that it changed too much?

A lost cause?

The notion that effective management and free intellectual inquiry are incompatible derives from the belief that if you give people authority to fix Iris...

Dr Clarendon

Dr Clarendon, an expert on the Management of Decline, provides a more light-hearted account of John's views on the state of Oxford University.

The Management of the University of Oxford…. Facing the Future

John resigned as Director of Oxford University's Said Business School in July 2000. A year and half later, he breaks his silence to talk about some of the frustrations of attempting to help the university face up to the challenges of the twenty first century.

Fine distinctions, big rewards

In business as in sport, the prizes allotted to winners and runners-up are often out of all proportion to the differences between them.

How Measurement in Organisations has Changed (Cambridge)

John Kay speaks about the need for seamless integration between the three roles of measurement, which he identifies as external reporting, internal control and internal analysis. His major theme is that the requirements for external reporting should be derived from the measures used for internal control which in turn should be based upon the measures used to complete internal analysis. Hence the seamless link between these three roles of measurement.

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